Privacy Policy
Last updated May 15, 2024.
We appreciate your trust in providing personal information to us, and this document outlines our obligations to you with respect to your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
Your Personal Information
Personal information is any information that identifies an individual. Examples of such information that we collect includes names, addresses, email addresses and artworks by children which can include names or photographs.
We collect this information for the primary purpose of providing our services to you and for marketing. You may unsubscribe from our marketing lists at any time by contacting us in writing.
You may also elect to provide us with additional information, such as by providing a testimonial.
Disclosure of Personal Information
Apart from where required by law, we share your information with trusted third parties for the following purposes:
- Shipping of product to you
- Billing and accounting
- Customer relationship management
- Document shredding
Some of these providers are based outside of Australia.
In certain unavoidable circumstances contractors on-site may be able to access personal information, for example children's artworks may be visible during a machine repair event.
With your permission, we may publish any feedback you provide for marketing purposes.
Access to Personal Information
You may access the personal information we hold at any time by contacting us in writing. Similarly, you may ask us to correct, or erase, your information in writing.
We will not charge any fee for providing your information or making corrections, but we may require identification from you before releasing this information.
Complaints and Inquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
PO Box 7184 Leura NSW 2780
info@pictureproducts.com
+61 2 8310 7440