Loyalty Discount Program
Last updated 8 October 2025.
The Pictureproducts Loyalty Discount program (previously known as Loyalty Star Club) rewards customers who place regular fundraising orders with an increasing discount.
To qualify, an order must contain at least 10 items of any type. The discount applies to each Pictureplate in the order.
Loyalty tiers
For each year that you place at least one qualifying order with us, in the following year your Loyalty status will increase to the next tier above, granting you a higher discount for qualifying orders in that year.
If you do not place any qualifying orders in a year, your Loyalty status will decrease to the next tier below, reducing your discount in that year.
The maximum tier is Gold. If you reach Gold status and continue to place qualifying orders each year, your Loyalty status will neither increase nor decrease.
Orders are considered to be placed in the year in which they arrive at our office.
| Loyalty Tier | Discount (AUD) | Discount (NZD) |
|---|---|---|
| None (0 Star) | 0.00 | 0.00 |
| Bronze (1 Star) | 0.50 | 0.50 |
| Silver (2 Star) | 0.75 | 0.75 |
| Gold (3 Star) | 1.00 | 1.00 |
Non-transferrable
Loyalty status belongs to the customer account that accrued it and cannot be transferred between accounts or organisations with different customer codes.
Higher tier customers
In the past, it was possible for customers to reach higher tiers. These customers maintain their Loyalty tier for as long as they continue to place annual qualifying orders. If their Loyalty tier drops, it cannot be increased again past Gold (3 Star).
| Loyalty Tier | Discount (AUD) | Discount (NZD) |
|---|---|---|
| Diamond (4 Star) | 1.25 | 1.25 |
| Platinum (5 Star) | 1.50 | 1.50 |